Dear Sir or Madam,
Normally, my mother collects the medicines on my behalf and sends them to me. She ensures all prescriptions and documents are contained inside the package. We were advised that this is the correct method to mail such packages; every shipment contains the address of the sender as well as letters from the doctor and copies of officially endorsed prescriptions. I have been receiving my medication (Ritalin and amphetamines) from Brazil via this method regularly, with no problems up until this point.
Upon learning of the confiscation of this last shipment, I phoned the HM Customs Helpline and spoke with someone regarding my problem. This call left me with the impression thatbecause the medications are for my personal use and all necessary documentation was included there should have been no problem with this delivery. Obviously I was mistaken, as this shipment has been seized, but by no means was I attempting to break the rules or bypass protocol: I simply did not realize we were not shipping the packages correctly.
I realize that these medications can be obtained here by prescription, and am currently awaiting an appointment with a specialist to do just that. My GP has refferred me to such a specialist, but without my medication I will be unable to function until then, and quite possibly will be physically unable to go to this appointment. If I do not maintain a strict routine to control the symptoms of my narcolepsy (which includes following a regimented medication schedule) I am unable to physically function at an even remotely "normal" level and am unable to do even simple tasks about my home, let alone leave it.
D F Z Surgery
London XY15 YPP
Tel: 020 1234 5678
The officer I last spoke with, and to whom my doctor wrote, emailed me stating I have the right to appeal, and so am writing this letter.
I am attaching 3 copies of medical documents to support my case. Should you require a more recent letter, my current neurologist in Brazil would be happy to supply one. He can provide you with details regarding the problems associated with stopping these medications so abruptly, the serious side effects associated with doing so, and the negative effects it will have/has started to have on my condition.
If there is any more information or further action I need to take to reasolve this issue as quickly as possible, please let me know. I truly hope to get this resolved as quickly as possible with as little inconvenience to yourself, as well as other persons involved, as possible. I am just hoping to get my medication that I so desperately need in order to function to sufficiently cope with the symptoms of my disorder until I can see a specialist here in the UK.
Also, if you could please advise me of the correct procedure for shipping such medication from Brazil in the future I would greatly appreciate it; I will ensure this mistake does not happen again.
Ok im sure it's not perfect but that's all i got.
hope it helps some